Your Plan at a Glance

For interior treatments, we ask that people and pets stay out of treated areas until the product has dried – typically 30 to 45 minutes. For exterior-only service, there’s no need to leave at all. Your technician will go over what to expect before they begin and let you know when it’s safe to re-enter treated areas.

The products we use are EPA-registered and applied by licensed technicians according to label directions. We recommend keeping pets out of treated areas until dry – usually 30 to 45 minutes for interior surfaces, and until the exterior has dried after an outdoor application. Fish tanks should be covered and air pumps turned off during any interior treatment.

We are licensed and trained in the safe application of pesticides. Medical or veterinary questions about specific health concerns are outside our expertise – if you have a pet with a known sensitivity or health condition, please consult your vet before scheduling. Product labels and safety data sheets are available at regalpestmi.com/sds.

The products we use are diluted to concentrations effective against the target pest and are EPA-registered for residential use. They are applied by state-licensed technicians according to label directions, which are legally required. We ask that people stay out of treated areas until dry.

If anyone in your home has a health condition, sensitivity, or concern about pesticide exposure – including pregnancy – please consult your primary care provider before scheduling. That is simply outside our area of expertise, and we’d rather you get the right answer from a medical professional. Product labels and safety data sheets are at regalpestmi.com/sds.

Yes. Garages and basements are included when accessible. Just make sure those areas are accessible for your technician and let them know you’d like them treated. Crawl spaces and attics are not part of a standard spray – those are typically addressed for specific pest issues like rodents or carpenter ants.

Not for exterior-only service. If you want interior treatment at a visit, someone needs to be home to provide access. You’ll get an automatic reminder 24 hours before every visit. If you’d prefer more notice, ask us to set up the 10-day advance reminder option instead.

Our primary spray product is Talstar P (bifenthrin), a widely used professional-grade insecticide effective against a broad spectrum of pests. For ant control we primarily use targeted gel bait rather than a broadcast spray, which is more effective at eliminating the colony rather than just the ants you can see. The specific product used can vary depending on the pest and the situation. Every visit generates a detailed work order showing exactly what was used and where. Product labels and safety data sheets are at regalpestmi.com/sds.

Stay out of treated areas until dry – typically 30 to 45 minutes for interior surfaces. For exterior treatments, avoid watering or mowing treated areas immediately after service. If we’ve placed rodent bait stations, don’t move or tamper with them. Your work order will include any specific post-treatment instructions, and your technician can answer questions before they leave.

Absolutely – entirely your call at every visit. Many customers prefer exterior-only, and that’s perfectly fine. Just let the technician know when they arrive or tell us when confirming your appointment. This never affects your re-treat coverage.

Call, text, or email us and we’ll schedule a re-treat. You can also use the request form on this page. Re-treats for covered pests during your coverage period are always at no charge – that’s what the plan is for. If we can’t resolve the issue, we’ll credit or refund your last service.

Your plan type (Seasonal or Year-Round) and the number of scheduled visits per year are listed on your invoice. If you’re not sure, call or text us at 1-866-453-7221 and we’ll pull up your account right away.

Yes. All customers receive an automatic text and/or email 24 hours before their scheduled service. You also have the option of a 10-day advance notice so you can confirm or make changes before we arrive. If you prefer the standard 24-hour notice, that works too. Just let us know your preference.

Those aren’t included in the standard plan, but we do offer them as separate services at an additional charge. Give us a call and we’ll walk you through what’s involved and the cost.

No – the price is the same whether we treat inside, outside, or both. Interior and exterior treatment is included in your plan either way. Whether you want us inside at every visit, outside only, or a mix depending on the season is entirely your call, and it doesn’t affect your rate or your re-treat coverage.

Call, text, or email us. No contract, no cancellation fees. That’s it.