About Your Service Plan
Your Plan at a Glance
- Covers over 20 different pests
- Unlimited free re-treats during your coverage period
- No contract. Cancel anytime
- Your plan is Seasonal or Year-Round. See below
Your plan type (Seasonal or Year-Round), your coverage period, and the number of scheduled visits per year are listed on your invoice. Not sure? Call or text 1-866-453-7221 and we’ll pull it up.
Pest Activity Right Now?
Don’t wait for your next visit
Hearing or seeing something between your scheduled visits? If it’s one of your covered pests, that’s exactly what the plan is for. Reach out and we’ll get someone out.
Seeing insects, hearing scratching, or noticing any other signs of pest activity? If it’s one of your covered pests, a re-treat is included in your plan. Just let us know. Free re-treats apply during your coverage period. Visits requested outside that window are billed at your standard service rate.
Request a Re-Treat
Before you submit: re-treats are free during your coverage period. If your request falls outside that window, the visit is billed at your standard service rate. Not sure? Call or text 1-866-453-7221 and we’ll check your account first.
Request Received
We’ll be reaching out soon.
Questions? Call or text 1-866-453-7221.
Update Scheduling Preference
Confirm Before. We’ll notify you 10 days ahead. You confirm or reschedule before we come out.
Automatic. We’ll notify you 24 hours ahead and show up as scheduled, no confirmation needed.
Got It. We’ll Update Your Preference
We’ll make the change on our end and it will take effect for your next scheduled visit.
Questions? Call or text 1-866-453-7221.
20+ Pests Covered
From ants and spiders to mice and stinging insects. Your plan covers more than 20 different pests.
Free Re-Treatments
Unlimited re-treats at no charge during your coverage period. Just call, text, or email and we’ll get someone out.
Satisfaction Guarantee
If we can’t resolve a covered pest issue to your satisfaction, we’ll credit or refund your last service.
No Contract
Cancel by phone, text, or email. No penalties, no paperwork, no hassle.
Your Coverage Period
Your coverage period is the part of the year your plan is active. Free re-treats apply during that window.
- Year-Round plans are covered all 12 months. Most quarterly customers are year-round.
- Seasonal plans are covered only during the months listed on your invoice. Most run April through October. Some run a custom range such as April through November.
Outside your coverage period: we will still come out, but the visit is billed at your standard service rate for that visit rather than covered as a free re-treat. If you are not sure whether a date falls inside your window, call or text 1-866-453-7221 before scheduling and we will check your account.
Coverage
Pests Included in Your Plan
Seeing any of the following between your regular visits during your coverage period? Call us. That’s what the plan is for.
Insects & Bugs
18
Ants
Beetles
Boxelder Bugs
Centipedes
Cockroaches
Crickets
Earwigs
Flies
Gnats
Millipedes
Mites
Moths
Silverfish
Sowbugs
Spiders
Springtails
Stink Bugs
Weevils
Not covered: fruit flies, phorid flies, and wood destroying beetles. Fungus gnats are covered under your plan, though they are tied to overwatered soil or decaying organic matter, so correcting the moisture source is what resolves them.
Stinging Insects
2
Bees
Wasps
Includes carpenter bees, hornets, and yellow jackets.
Rodents
2
Mice
Rats
Treated with tamper-resistant bait stations. Exclusion (seal-up) is a separate service. Ask for a quote.
Your signed agreement has an Other line where an additional pest can be written in. If something was added for your property, it is listed there. Check your agreement or call us and we’ll confirm what’s on your account.
Not Included in the Standard Plan
Bed Bugs
Fleas
Fruit Flies
Phorid Flies
Wood Destroying Beetles
Mosquitoes
Termites
Ticks
Wildlife
Available as a separate service: bed bugs, fleas, and wildlife, each at an additional charge. We also perform termite and VA pest inspections, though we do not do termite treatment.
Pests we don’t treat for: mosquitoes, ticks, fruit flies, phorid flies, and wood destroying beetles. If you’re dealing with one of those, give us a call and we can usually point you in the right direction.
Common Questions
No questions matched. .
Your coverage period is the part of the year your plan is active. Year-Round plans are covered all 12 months. Seasonal plans are covered only during the months listed on your invoice. Most seasonal plans run April through October, and some run a custom range such as April through November. Free re-treats apply during that window. Not sure which one you’re on? Call or text 1-866-453-7221 and we’ll pull up your account.
We will still come out. A visit requested outside your coverage period is billed at your standard service rate for that visit rather than covered as a free re-treat. This mainly affects seasonal plans, since year-round plans are covered all 12 months. If you are not sure whether a date falls inside your window, call or text 1-866-453-7221 before scheduling and we’ll check.
Yes. The coverage box on your service agreement has an Other line where an additional pest can be written in for your property. Anything listed there is covered the same as the printed list. Not sure what’s on yours? Call or text 1-866-453-7221 and we’ll read it back to you.
For interior treatments, we ask that people and pets stay out of treated areas until the product has dried, typically 30 to 45 minutes. For exterior-only service, there’s no need to leave at all. Your technician will go over what to expect before they begin and let you know when it’s safe to re-enter treated areas.
The products we use are EPA-registered and applied by licensed technicians according to label directions. We recommend keeping pets out of treated areas until dry, usually 30 to 45 minutes for interior surfaces, and until the exterior has dried after an outdoor application. Fish tanks should be covered and air pumps turned off during any interior treatment.
We are licensed and trained in the safe application of pesticides. Medical or veterinary questions about specific health concerns are outside our expertise. If you have a pet with a known sensitivity or health condition, please consult your vet before scheduling. Product labels and safety data sheets are available at regalpestmi.com/sds.
We are licensed and trained in the safe application of pesticides. Medical or veterinary questions about specific health concerns are outside our expertise. If you have a pet with a known sensitivity or health condition, please consult your vet before scheduling. Product labels and safety data sheets are available at regalpestmi.com/sds.
The products we use are diluted to concentrations effective against the target pest and are EPA-registered for residential use. They are applied by state-licensed technicians according to label directions, which are legally required. We ask that people stay out of treated areas until dry.
If anyone in your home has a health condition, sensitivity, or concern about pesticide exposure, including pregnancy, please consult your primary care provider before scheduling. That is simply outside our area of expertise, and we’d rather you get the right answer from a medical professional. Product labels and safety data sheets are at regalpestmi.com/sds.
If anyone in your home has a health condition, sensitivity, or concern about pesticide exposure, including pregnancy, please consult your primary care provider before scheduling. That is simply outside our area of expertise, and we’d rather you get the right answer from a medical professional. Product labels and safety data sheets are at regalpestmi.com/sds.
Yes. Garages and basements are included when accessible. Just make sure those areas are accessible for your technician and let them know you’d like them treated. Crawl spaces and attics are not part of a standard spray. Those are typically addressed for specific pest issues like rodents or carpenter ants.
Not for exterior-only service. If you want interior treatment at a visit, someone needs to be home to provide access. You’ll get an automatic reminder 24 hours before every visit. If you’d prefer more notice, ask us to set up the 10-day advance reminder option instead.
Our primary spray product is Talstar P (bifenthrin), a widely used professional-grade insecticide effective against a broad spectrum of pests. For ant control we primarily use targeted gel bait rather than a broadcast spray, which is more effective at eliminating the colony rather than just the ants you can see. The specific product used can vary depending on the pest and the situation. Every visit generates a detailed work order showing exactly what was used and where. Product labels and safety data sheets are at regalpestmi.com/sds.
Stay out of treated areas until dry, typically 30 to 45 minutes for interior surfaces. For exterior treatments, avoid watering or mowing treated areas immediately after service. If we’ve placed rodent bait stations, don’t move or tamper with them. Your work order will include any specific post-treatment instructions, and your technician can answer questions before they leave.
Absolutely. Entirely your call at every visit. Many customers prefer exterior-only, and that’s perfectly fine. Just let the technician know when they arrive or tell us when confirming your appointment. This never affects your re-treat coverage.
Call, text, or email us and we’ll schedule a re-treat. You can also use the request form on this page. Re-treats for covered pests during your coverage period are always at no charge. That’s what the plan is for. A visit requested outside your coverage period is billed at your standard service rate. If we can’t resolve the issue, we’ll credit or refund your last service.
Your plan type (Seasonal or Year-Round), your coverage period, and the number of scheduled visits per year are listed on your invoice. If you’re not sure, call or text us at 1-866-453-7221 and we’ll pull up your account right away.
Yes. All customers receive an automatic text and/or email 24 hours before their scheduled service. You also have the option of a 10-day advance notice so you can confirm or make changes before we arrive. If you prefer the standard 24-hour notice, that works too. Just let us know your preference.
It depends on the pest. Bed bugs, fleas, and wildlife are available as separate services at an additional charge. We also perform termite and VA pest inspections, though we do not do termite treatment. We don’t treat for mosquitoes, ticks, fruit flies, phorid flies, or wood destroying beetles. Give us a call and we’ll tell you what we can do or point you toward someone who can help.
No. The price is the same whether we treat inside, outside, or both. Interior and exterior treatment is included in your plan either way. Whether you want us inside at every visit, outside only, or a mix depending on the season is entirely your call, and it doesn’t affect your rate or your re-treat coverage.
Call, text, or email us. No contract, no cancellation fees. That’s it.
Questions about your plan? Call or text 1-866-453-7221. No call menus. A real person picks up. Free re-treats apply during your coverage period. Service visits requested outside your coverage period are billed at your standard service rate. Plan details and covered pests are subject to change; contact us to confirm current terms for your account. Last reviewed: July 2026
Questions? Call or text 1-866-453-7221 · info@regalpestmi.com